Monday 04:55 the phone goes

A shift gets filled.This is the whole of it.

MTEK People Limited is a temporary employment agency working out of St. Asaph Business Park, covering sites within reach of the A55. This page follows one shift in order: the short call, the match, the confirmation, the gate, the rest afterwards, the hours approved.

Each bar in the strip above shows where that moment sits in the twenty-four hour clock. We incorporated on 1 September 2026, so nothing here counts work done — it is how the work is set up to run.

Earlies 06:00–14:00
Lates 14:00–22:00
Nights 22:00–06:00

Mon 04:55

Two people short on a six o’clock start

the call

A shift becomes ours the moment somebody says a line is going to be short. Usually that is a supervisor who has just read a message, and it arrives with an hour to spare rather than a week.

What we will not take is a shift described only as general labour at a postcode. If we cannot tell a work-seeker what the job involves and what time they finish, they cannot agree to it honestly.

What a short call needs to carry

Site, gate, and who is expecting them
Start, expected finish, chance of running on
The work itself — lifted, driven, cleaned, counted
Tickets the gate insists on seeing
Protective equipment: issued there, or brought
Whether tomorrow is the same

Mon 05:20

Someone who can actually do that shift

matching

Matching is mostly subtraction, and the order of the cuts matters more than the speed. Travel is judged at the hour of the shift, not at noon: a 06:00 start in Flint is a different proposition from Rhyl at nine, and the first bus is a fact.

The cut most lists skip is the last. If taking this shift would eat into the eleven hours a person is owed since their previous one, it is not offered to them, however free they say they are.

The order of the cuts

Right to work, checked against the original
The ticket the site actually asks for
Can they get there, for that start
Hours already worked, and rest since
Done this work before, or needs showing

Mon 06:00

Confirmed in writing, in both directions

in writing

A verbal yes on a dark morning is not enough for either side, so the same facts go out twice — once to the person going, once to the site expecting them. Identical times and an identical description of the work is the only way an argument at four in the afternoon gets settled.

The work-seeker also gets the terms the Conduct of Employment Agencies and Employment Businesses Regulations 2003 require before an assignment begins. Those figures belong in that document, not on a public page.

Two confirmations, one set of facts

To the worker: Gate, start, expected finish, the work, who to ask for, what to bring, and the written terms.
To the site: Who is coming, when they reach the gate, which tickets they hold, what induction they still need.
Kept by us: Both messages, so neither version is remembered differently a fortnight later.

Mon 06:45

The gate, and the first twenty minutes

arriving

Early arrival is the whole trick. A quarter of an hour finds the right gate, signs in, gets the induction done and puts somebody at the work position as the shift starts.

Occasionally the job on arrival is not the job described. The answer is a phone call to us, not a shrug and a different machine: moving somebody onto other work needs their agreement, and sometimes a ticket they do not hold.

Before the shift starts

Signed in at the gate the confirmation named
Induction done, not skipped for a short shift
Protective equipment on and fitting
Knows the supervisor, and how to reach us
Knows when the break falls, and where

Tue 06:00

The eleven hours between one shift and the next

the limits

Most disagreements about temporary work are really disagreements about rest. The Working Time Regulations 1998 set out what happens inside a shift and between them, and the arithmetic is simple enough to do on the way home. Put in a shift length and how many of them the week holds.

The pattern you are being asked to work

Length of one shift, in hours

Shifts in the week

Worked out in the page as you type, and sent nowhere. With JavaScript switched off the twelve-hour example alongside stands, and the three figures underneath apply whatever your pattern is.

Regulation 12: Twenty uninterrupted minutes once working time passes six hours, away from the work position.
Regulation 10: Eleven consecutive hours of rest in each twenty-four.
Regulations 4 and 11: Forty-eight hours a week averaged over seventeen weeks; twenty-four uninterrupted hours off in each seven days.

Break inside the shift 20 minutes, uninterrupted Twelve hours passes six, so twenty unbroken minutes are owed away from the work position.
Rest before the next shift 11 hours clear Twelve on shift leaves twelve in the day: the eleven fit.
The week you typed 60 hours across 5 shifts Over forty-eight by twelve. The limit is a seventeen-week average, so this needs balancing or agreeing in writing.

Every figure above comes straight from the Working Time Regulations 1998, applied to the two numbers you typed: it is arithmetic, not an opinion about your situation, and we are a staffing business rather than solicitors. Your contract may give you more rest than the Regulations require, and where it does the contract wins. If what comes out here does not match a real shift, tell us and we will go through the actual hours with the site.

Thu 15:10

The hours get approved, then paid

signed off

Hours worked are confirmed by the site, not assumed by us. Where they differ from the hours booked, the difference is explained first — a shift that ran on, a gate closed by weather, a break that was never taken.

Pay then runs through our payroll under PAYE, tax and National Insurance deducted at source. A work-seeker is never charged for finding them work: the 2003 Regulations prohibit it, and there is no joining charge for being offered a shift.

Checked before anything is paid

Sun 18:00

What carries into next week

the next one

By Sunday evening the shift is finished, approved and paid, and two things are left: who is free for the week coming, and anything that needs saying about how this one went. A site telling us somebody was good is worth as much as a worker telling us the gate was chaos at six — we would rather hear either than find out when somebody stops going.

If you need people What to send when you are short, and what the twelve-week rules need from you. If you want shifts What we need to see, what you get in writing before accepting, and how rest and pay work.

The frame

The rules every one of those shifts runs under

law

Nothing above is a house style: each step exists because a rule applies to employment businesses, and naming the rule is more use than calling ourselves professional.

Two honest limits. We hold no licence from the Gangmasters and Labour Abuse Authority, because we do not supply labour into agriculture, horticulture, shellfish gathering or food and drink processing — the sectors that need one — and will not take that work while that stays true. We are also not qualified to advise anybody on their own legal position; where a question needs a solicitor, we say so.

Which rule, and what it does

Conduct Regulations 2003: Written terms before an assignment; no fee to a work-seeker.
Working Time Regulations 1998: Breaks, the eleven hours between shifts, weekly rest, the forty-eight hour average.
Agency Workers Regulations 2010: Facilities from day one; equal basic terms after twelve weeks.
Right to work checks: Before an offer, for everybody, without exception.

On file

The registered facts about this company

public record

A staffing business asks people for a great deal of personal information, so here is what is verifiable about who is asking.

Registered name: MTEK PEOPLE LIMITED
Company number: 17429433
Incorporated: 1 September 2026
Jurisdiction: England and Wales
D-U-N-S number: 235116942
Classification: SIC 78200 — temporary employment agency activities
Registered office: Unit 97A, Building 6, St. Asaph Business Park, St. Asaph, Wales, LL17 0JE
Written to at: shifts@mtekpeople.live